Whether you're just getting started or need help at any stage — from opening an account to making a withdrawal — you'll find the answers here. Our support team is active 24/7, every day of the week.
Click any section below to jump straight to the information you need
Everything related to opening a new account, identity verification, and updating your profile.
Forgotten passwords, two-factor authentication, and tips to keep your account secure.
How to deposit and withdraw, processing times, limits, and resolving payment issues.
How to claim welcome bonuses, reload offers, free bets, and other promotions.
How to place bets, understanding odds, bet cancellations, and results-related questions.
Download and install the Android and iOS apps, plus troubleshooting for technical issues.
Can't find a solution on your own? Reach out to us — we're always here to help
The fastest way to get help. Connect with a Bengali-speaking agent in just a matter of seconds.
Average time: 1–2 minutesFor complex issues or anything that requires documentation, send us an email. We typically respond within 2–4 hours.
2–4 hoursSupport@inbaji.bet
Prefer to speak directly? Give us a call. Available from 8:00 AM to midnight, Bangladesh time.
08:00 – 24:00Detailed answers to our most frequently asked questions are all organized on our FAQ page.
Self-Help GuidesA Step-by-Step Guide to Deposits & Withdrawals, Explained Clearly
Sign in to your in baji account with your mobile number and password.
Select the "Deposit" option from the top menu or your dashboard.
Choose your preferred option — Mobile Pay, Nagad, Rocket, or bank transfer.
Enter the deposit amount and confirm the payment. Funds are added to your wallet instantly.
Log in to your account, go to the Wallet section, and click "Withdrawal".
Select how much BDT you want to withdraw and which payment method you'd like to receive it through.
Verify your identity with an OTP. This step is mandatory for security.
Once submitted, your funds will reach your mobile wallet within 5–15 minutes.
| Method | Minimum Deposit | Minimum Withdrawal | Deposit Time | Withdrawal Timeframe |
|---|---|---|---|---|
| Mobile Pay | ৳ 20 | ৳ 100 | Instant | 5–15 minutes |
| Nagad | ৳ 20 | ৳ 100 | Instant | 5–15 minutes |
| Rocket | ৳50 | ৳ 100 | Instant | 10–30 minutes |
| Bank Transfer | ৳ 500 | ৳ 500 | 1–3 hours | 1–24 hours |
Whether you're new to online betting and gaming or a seasoned player, there are times when you just need a little help. in baji gets that. Our Help Center is built so you can find answers on your own quickly — and if you can't, a real person is always there to assist. All in Bengali.
Sometimes a small issue — like forgetting your password or not knowing where to find a bonus — can end up wasting a surprising amount of time. The in baji Help Center is built to save you that time. Every section is organized around common questions so you can find what you need quickly and easily.
Opening a new account at in baji is straightforward. You can register with your mobile number in just two minutes. A common question we get is about KYC — what it is and when it's needed. Simply put, if you want to withdraw above a certain limit or verify your account, you'll need to upload a photo of your National ID or passport. The process is usually completed within 24 hours.
If you're having trouble logging in, first check that your password is correct. If you've forgotten it, click the "Forgot Password" button and an OTP will be sent to your registered mobile number. Use that OTP to set a new password. If the OTP doesn't arrive, reach out to in baji via live chat and it'll be sorted out right away.
In baji's bonus system can seem a bit complex at first, especially when it comes to wagering requirements. Simply put — you can't withdraw bonus funds directly. You need to place a certain amount of bets using that bonus first. For example, if you receive a ৳1,000 bonus with a 5x wagering requirement, you'll need to wager ৳5,000 before the bonus becomes withdrawable. Full terms for each bonus are listed on the bonus page.
Where to enter a voucher code is a common question. Log in to your account, go to the "Promotions" or "Voucher" section, and you'll find a code input box — enter your code there. Expired or previously used codes will not work.
A few things can feel confusing when you first start betting. In live betting, odds shift very quickly, so your bet may sometimes be automatically rejected because the odds have already changed by the time it's placed. If this happens, simply try again or enable the Accept Odds option.
Common reasons for bet cancellations include an abandoned match, a venue change, or a technical error. In these cases, in baji will typically refund your stake. If you haven't received a refund, contact live chat with your bet reference number and we'll look into it.
The in baji app is available for both Android and iOS. Android users can download the APK file directly and install it. Before installing, you'll need to enable "Install from unknown sources" in your phone's settings. iOS users can find the app on the App Store.
If the app crashes or won't load, start by clearing the cache and trying again. Check that your internet connection is stable. If the problem continues, uninstall the app and do a fresh install. in baji releases regular app updates, so always make sure you're running the latest version.
In baji will never ask for your password or OTP — not by phone and not via chat. If anyone contacts you claiming to be from in baji and asks for this kind of information, it's a scam. Report any suspicious contact to us immediately at support@inbaji.bet. Keep Two-Factor Authentication (2FA) enabled for an extra layer of account security.
Most Frequently Asked Questions at the in baji Help Center